Startup Mantras Podcast – The Overconfidence of Dazo

Today’s story is about Dazo, an Indian food-tech startup that entered the market with promise but collapsed within just two years. Let’s uncover why.

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Transcript

Today’s story is about Dazo, an Indian food-tech startup that entered the market with promise but collapsed within just two years. Let’s uncover why.

  • Dazo, formerly known as Tapcibo, aimed to be the ‘food delivery for the busy urban professional,’ offering a curated menu of quick meals.
  • They launched in 2015 during the food-tech boom, alongside competitors like Zomato and Swiggy.
  • What went wrong? Overconfidence in a niche market. Dazo believed its curated approach would differentiate it but underestimated the need for variety and flexibility.
  • Additionally, their reliance on high customer retention, without strong user acquisition, proved fatal when competitors offered broader choices and faster scaling.
  • Lesson Learned: Overconfidence in a niche can blind you to evolving customer needs. Always stay adaptable.


Dazo’s downfall is a stark reminder to test, listen, and pivot. Your startup’s survival depends on how well you align with customer expectations.

Let’s ensure your business adapts to market demands. Book a consultation at www.thegreycells.com 

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